4 Ways to Tell if Your MSP is Keeping Up with Tech Innovations

In the ever-changing world of IT, fortune favors those willing and bold enough to embrace the evolution of new technologies. For those stuck in the past, however, technology can be more of an obstacle than a tool to leverage success. So, how do you know if your managed service provider (MSP) is embracing the change and keeping your company current?
These are 4 ways to determine if your MSP is keeping up-to-speed:

  1. Check your MSP’s website. New breakthroughs in technology occur every hour of every day. If your MSP’s website goes a month without noting some kind of new technology or change, then they aren’t keeping up with the times.
  2. Ask questions. When your MSP calls to check-in and see how things are going, don’t be afraid to grill them a little. This is their opportunity to advise you on what they believe is best for your company, but it is your chance to see how they are proactively researching new technologies with your company’s best interests at heart.
  3. Look for the certifications. Just having an elementary knowledge-base of new products isn’t going to cut it when you’re ready to implement a new technology. When a MSP says they can install something, make sure they’ve taken the classes and training needed to do the job right. You have the right to ask for proof.
  4. Find leading-industry partners. Having strong connections with leading-industry partners cannot be overlooked. It becomes much easier to stay informed when a MSP is in contact with companies that are actually developing the future technologies and innovations that will change the world. The right connections make a big difference.

Many SMB depend on managed service providers to keep their systems up to date. In a world where survival of the fittest rules, making sure your company’s technologies are competitive is paramount to your business’s future and success.
mini-MAX is a leading MSP that has strived to maintain a cutting-edge knowledge of new products and services. Partnering with industry leaders, like IBM, mini-MAX has the connections, support, and training to maintain a growing wealth of new-age expertise.
As a local, women-owned business, mini-MAX has embraced change and innovation while maintaining an unrelenting loyalty and commitment to customers. With a team averaging around 20 years of experience, mini-MAX has grown with the industry and will continue to advance their IT prowess.
With a Better Business Bureau (BBB) rating of A+ since 1979, mini-MAX has a dedication to excellence spanning 3 decades. Click here to see how mini-MAX can help your business stay competitive in today’s IT-savvy world.